The spread of the Covid-19 pandemic has made the need to find new strategies to stay close to the customer increasingly urgent.
In this context, multi-channeling has proved to be a tool that is not only useful but essential and should be understood not only as the “use of different channels”, but as a real relationship strategy with customers and suppliers.
Communicating following a strategic plan allows you to choose and use tools in the most effective and efficient way.
By adopting a multi-channel approach, it is possible to quickly respond to the growing need to communicate from anywhere, at any time and by any means, satisfying the different categories of recipients.
Through the differentiation of the channels available to the user, the personalization aspect of the service is also strengthened.
Depending on company needs, we study and create ad hoc, customizable and flexible multi-channel projects for any type of communication.
We support you throughout the communication process chain:
Acquire any formatadjust
It integrates the management of traditional and digital communications in a single solutionadjust
Ready to use in a very short timeadjust
Digitize your processes and make work collaborativeadjust
Improve the relationship with the recipients and increase the conversion of communicationsadjust
Track each shipment in real timeadjust
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